Web 2.0 application

[riontel]

Came across an interesting application from Fonolo. It provides a way to avoid annoying voice menus one has to deal with when calling large companies (you know, press "7" if you are ready to bash your head against the wall ones). They "spider" the menus and present you with a visual hierarchical tree listing all of the available option, you can click on the one you want, bypassing all the irrelevant ones, and they'd set up the call for you, bridging it at the selected point. I haven't tried it and don't know how many companies they cover, but the concept is very neat.