Work

[riontel]

Not surprisingly I make a much better tech than a sales rep. We actually closed three trouble tickets today. And that's 'closed' as in 'fixed the trouble', as opposed to what we had yesterday, when we would close them with a comment 'no way in hell are we climbing poles in this weather'.

Comments

[ingwall.livejournal.com]

I've got a ticket today. "Customer has poor connection at home due to Verizon strike".