Jun. 14th, 2005

riontel: (Default)
After Dell's support managed to:

1. Inform me that "oh, no, we can't help you with that problem".
2. Hang up on me.
3. Tell me they'll call me back in an hour and then call me back more than a day later...
4. ... after I called them again to complain, at which point the 'support' said he had no clue how to deal with the error message and can he please call me back on Friday or Monday...
5. ... which never happened.

After I spent two solid days bothering [livejournal.com profile] ftdf with my problems until he solved them.

After all that, Dell sent me today "Dell Satisfaction Survey"!!! The nerve of some people!

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riontel

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